FAQ
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Our wine club is simple and designed to offer you a unique experience in the world of wine. Here’s how it works:
- Sign up by choosing the plan that best suits your tastes and needs. You can indicate your wine preferences, such as the type (red, white, rosé, sparkling) or the regions you love the most.
- Tailored selection
- Our expert sommeliers handpick the best wines for you, carefully selecting every detail to ensure bottles of quality that match your tastes.
- Home delivery
- Receive your selected bottles right at your doorstep, ready to be enjoyed. Each box comes with information about the wines, including tasting notes and pairing suggestions.
- Events and experiences
- As a member, you’ll gain access to exclusive tastings, special events, and opportunities to meet winemakers and sommeliers. It’s a way to experience wine on a deeper and more engaging level.
- Total flexibility
- You can adjust your plan, pause your subscription, or cancel anytime, with no commitment.
We ship our allocations 2 times a year (April and November), you will receive 12 bottles for a total of 24 bottles per year
Yes, you can change the wines in your allocation! We offer the option to customize your selection, so you can replace wines that don’t suit your preferences with ones that are a better fit. We want to make sure every bottle is perfect for you
You can unsubscribe at any time, without constraints. Our priority is to offer you a flexible and commitment-free experience, we would be very sorry and would try to understand where to improve to offer you only the best.
Our wine club offers three levels of membership, designed to meet every need:
Mosela – €990 per year
Perfect for those who want to discover quality wines and begin their journey into the world of wine. Includes 24 bottles per year (12 per shipment), handpicked by our experts.
San Donato – €1450 per year
Ideal for enthusiasts who wish to explore more exclusive and refined labels. Includes 24 bottles per year, featuring a premium selection and access to exclusive events.
Palazzo Avignonesi – €1990 per year
Tailored for true connoisseurs, this level offers the very best: 24 bottles of fine wines, chosen from the rarest and most sought-after labels, along with unique perks such as personalized consultations with a sommelier and priority access to special events.
Choose the level that suits you best and let us guide you on a personalized wine journey!
Yes, you can pause or cancel your membership at any time by logging into your account on our website. There are no cancellation fees.
If you receive a faulty or damaged bottle, please contact us within 7 days of delivery. We will replace it at no additional cost.
Absolutely! We offer gift membership options. You can choose the duration and type of membership you’d like to give, and we’ll take care of the rest.
You can contact our customer service by email by clicking the “Contact Us” button. We respond Monday to Friday, from 9:00 AM to 6:00 PM